AI SEO Product Management Trainee - Bilingual Mandarin Required

This a Full Remote job, the offer is available from: United States, North Carolina (USA) About CWILLCWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale. About the RoleAs our product portfolio grows, we need new product talent that can learn fast, stay close to users, and help turn real customer problems into great product experiences. Our Product Management Trainee program places you inside one of our product teams, where you'll learn the full PM workflow through real work — not slides and simulations. You'll start by supporting core product tasks, and over time grow into someone who can independently own a product module or direction. You'll join the SEO & Speed team. CWILL SEO & Speed is our AI-powered SEO and site speed app for Shopify merchants. It helps merchants improve content quality, keyword coverage, indexing and organic traffic, and increasingly, how their brand shows up in AI search (GEO). Product Intro: https://www.cwill.com/products/seo-speed/ Base location required: Cary, NC (We are unable to hire in other states; relocation will be required.) Hybrid remote working setting What You'll DoAI SEO Focus Help plan and design site audits, keyword analysis, page optimization suggestions, GEO strategies, AI-generated content (titles, meta descriptions, content suggestions) and SEO reportsTest and improve the quality of AI-generated content and recommendations so merchants get results they trustSimplify onboarding, setup flows and how results are presented so busy merchants know exactly what to do nextWork with marketing and growth on pricing plans, conversion paths and retentionProduct Requirement Analysis & Solution Design Collect and analyze user feedback, customer requests, product data, and market information to identify product improvement opportunitiesParticipate in feature planning discussions — ideation, user flows, and solution designUnder PM guidance, produce requirement documents, user flows, wireframes, functional specs, and acceptance criteriaTrack features from discovery through design, engineering, and launch — make sure problems are clearly defined and solutions land correctlyProduct Iteration Monitor product data and user feedback after launch; surface issues and propose next improvementsUser & Market Research Join user interviews and feedback sessions with Shopify merchants and ecommerce brandsTrack competitors in your product's category and produce structured competitive analysisConvert user insights and market signals into actionable product recommendationsCross-Team Collaboration & Execution Work closely with engineering, design, QA, operations, and customer success to drive high-quality product deliveryProactively track project progress and flag issues earlyOwn your tasks with a results mindset — follow through on commitments and complete retrospectives after launchContinuous PM Development Learn product planning, user research, data analysis, and project management through real workConduct retrospectives on the features you ship; build your product judgment through iterationAs you grow, take on increasing responsibility — eventually owning a product module or workstream independentlyRequirements Education & Experience Recent graduate from a US university (BS or MS), or within 1–2 years of graduationAny major welcome; Computer Science, Information Systems, Business Analytics, Engineering, Economics, or Design preferredInternship experience in product management, product operations, business analysis, user research, software development, or a SaaS company is a plusMandarin Chinese communication ability requiredPassion for Product Work Genuine interest in internet products, SaaS, or the tech industry — you want to build a career in product managementSensitive to user experience and product details; you ask "why does this problem exist?" and "how do we make this better?"Curious about new technology; willing to learn continuously and move fastLearning Ability & Logical Thinking Fast learner who can absorb new business contexts, product logic, and technical conceptsStructured thinker — you can break down complex problems, identify the core issue, and form clear conclusionsComfortable grounding product decisions in data and user factsOwner Mindset & Execution Strong sense of ownership — you go beyond your assigned tasks and proactively drive resolutionResults-oriented; when faced with uncertainty, you gather information, coordinate resources, and follow throughDetail-oriented and thorough — you balance execution speed with delivery qualityCommunication & Collaboration Strong written and verbal English communication — you can clearly articulate ideas and product thinkingCollaborative across functions — you build effective working relationships with engineering, design, and business teamsOpen to feedback; constructive and practical in discussionsNice to Have Basic understanding of SEO (keywords, indexing, on-page optimization) or hands-on experience growing a website or online storeInterest in AI search (ChatGPT, Perplexity, Google AI Overviews) and generative contentExperience with tools such as Google Search Console, Ahrefs or SEMrushBenefits Starting Pay: 60k-85k depends on experiences, open to negotiation 401(k)PTO Paid HolidaysInsurance This offer from "CWILL" has been enriched by Jobgether.com and got a 0% flex score.